Help with connection problems

The quality of the PM 250 is at first glance very good. Unfortunately, you can not say that the service, in particular the information policy of Beurer. Furthermore, I have been annoyed at the Activities sensor AS80 and now the chest again. The problem is that the belt can not read link to my iPhone6 ​​and Runtastic App. On the Beurer website there was no support for this purpose and also else can you find on the net only to users who report similar problems.

Since I use for some time Runtastic Pro as a running app, I did not have to download the app. Thus I have the activation code for the app at first paid no attention. A connection lies not manufacture itself. After a long search, I noticed that the Runtastic chest strap looks exactly as the PM250. This must be enabled on the Runtastic website. In my distress I have the activation code for the app (!!) there so registered as it was printed on the enclosed Zellel - with dashes. The page showed me to a faulty code. When I then omitting the hyphen, worked because the code and see, suddenly the belt with the iPhone has connected. I hope this helps other buyers in a desperate search for help for the connection problems.