If you have problems no chance of contact with the customer

Since 4 weeks the SIM card is active. The port went smoothly at the end of the expiring contract and I wanted to already make a positive review. How fortunate that I've been waiting.
How good or bad the product is, one recognizes ultimately only then if there are problems of any kind.

In the meantime, I asked a question about the online customer center, which was then but answered me after only 7 days!

For 24 hours now and the mobile Internet is no longer running, and I have tried today afternoon in vain to contact someone in customer service. Everywhere one is referenced in the queues on the Internet portal, but I would have liked a faster problem resolution and not a week or more without mobile internet.

There are constantly queried the contract data, which must then be entered using the keyboard and then after that you fly out of the line or gets the kind information on the online portal.

We have at various low-party contracts and somehow has a cheaper fare so well funded, but the way that is occurring when WinSim unacceptable. Pity about the porting fee.