I was actually believe that you buy at the brand Sony products that work and if you do not work will be repaired or replaced without hesitation. Once I am in possession of Bluray player for 6 months I have to deny your device any practicality. In 4 of the 6 months, I was allowed to fret about device failure and the lack of capacity of the Sony service, which has led me to this recession. The unit itself was to the beginning, but since 4 months diving problems of software and hardware side on (discs are not ejected because of a supposedly activated parental control, software updates could not be carried out and after a reset, the unit took no more use to) , After already 2 times will to send the instrument for repair (the same mistakes!) In a so-called. Service partners, the unit denied any operation again. Instead of my unit will be replaced, I have to sending in again for the decision - as the service partner would "only" be able to meet the decision ?! The Sony service could not due to the specified processes. For me, an incomprehensible and customer-unfriendly manner!
