First of all I want to say that Amazon was the appointed Monitor does not deliver, but instead the delivery date has been postponed several times by one month. Was in the letter of the Ergo insurance that a delay of the monitor supply is not a problem, one phone call to the insurance company to have later start (that was a question for me, which did not appear on the reviews, which is why I would like to mention now) As Amazon has delayed the delivery time and again for a month, I decided to cancel and order with another provider (has worked). The good thing about the Ergo was now that they have given me no stress; I called, told them the situation, and they voted me immediately that I would get the money back. Unfortunately, the insurance of the (same) monitor from other suppliers was not possible, but I did anyway expected. Bottom line, I would say, even if I was not able to take advantage of the scheme, but the delivery was customer service in the event of cancellation // nondelivery // too late very good.