We have the machine now for four months and use it 3-4 times a day on average. We took our long time before we bought the machine and did not leave us blinded by many about raves. I'm 100% sure that every 5-star review was made here too hasty and the respective buyer had perhaps used the machine a few days, with luck a few weeks without any problems. I would indeed have such a satisfied buyer himself.
But now - after several months - I say: We have followed each preset from the guidance and advice of more experienced users are followed! We always decalcified time, used the cleaning button on the milk container after each use and the individual parts of the inside and outside with needles and wet wipes more than often cleaned, eventually we wanted coffee and enjoy as long as possible!
Per
- Looks very good, makes any kitchen more beautiful
- Menu navigation, cleaning, etc. Operation is easy
- Practical coffee cup warmer top
- Very useful programming settings (also very easy to set up)
Contra
- Milk froth is just generally a bit too thin (from the beginning) and was over time getting thinner
- Meanwhile, comes almost normal milk out with few bubbles
- Coffee temperature we set to hot in the menu, this is the temperature of the coffee (from the beginning) simply too cold
- Meanwhile, permanent comes out only lukewarm coffee!
Conclusion
Not make the mistake and follows the euphoric jump to reviews. Anyone who spends a lot of money for a coffee machine, which will eventually enjoy more than just a few weeks of delicious coffee with it. Or?
- UPDATE -
Got the customer after several calls but to check the coffee machine. Obviously it was, as one commentator wrote, a "Monday machine" - I therefore altering my advice: Do not get rid of the customer with "Please correct itself clean" or something.
The coffee machine was picked up even outside the door, repaired (something has been replaced) and returned, since she runs like the first day, and that's a long time ago. I have only now revised the review because I did not know that this is the "most helpful critical review" become ... oops!
So fair, I say now - the coffee machine is not yet so bad, and for the price range of purchase is not to repent anyway.
- UPDATE 2 -
After several months, the same problem has occurred with the milk frother again. From the pump was first alternate foam and liquid milk out until sometime only came liquid milk. All cleaning tests on my part have brought nothing and so I again called the customer service because my warranty is still running.
This time I caught a customer service representative who has called me a simple solution:
The descaling solution, which is normally used to clean the coffee spout (according to instructions) should I use to clean the breast pump! So:
- One quarter of the descaling fluid in the water tank
Making water tank to 3/4 full with water -
- Start 2-3 times normal flushing (would be the 3rd button from the top left) so that is full of water in about 1 cup
- Then use the milk container and press the Clean button 4-5 times, each 10-15 seconds at short intervals!
- Milk container properly rinse and fill with normal water
- Milk container dock and Clean button again several times to rauszubekommen the Entkalkungswasser so that the coffee again tasted really good!
It worked! The foam has never been so delicious :)
