Lousy product quality and even worse service

Lousy product quality and even worse service

Wehncke Cover Deluxe, anthracite, 15182 (garden products)

Customer Review

The sleeve was delivered on time and made at first glance even a good impression. The peripheral elastic bottom proved to be somewhat cumbersome when closing (It is easier if you first the little small average proportions Velcro fasteners closes), but through the narrow end of the grip is much better than the previously used cases even in strong winds. Not aktzeptabel, however, that after a few weeks have opened some seams and the sleeve has changed under sunlight gray color from in an ugly pink-violet. After 5 weeks of use complaint with image for itself inside seams, color change of the envelope and further damage. Reaction of Freizeitwelt Garherr: After several reminders, the reference to the manufacturer, a company Friedola. Although I have nothing to do with the manufacturer (contractor is Freizeitwelt Garherr) there complaint. That was 14 days ago. The reaction of Friedola: 0 (zero). Agent determines: poor product quality and even worse customer service.

Addendum: According to a further message to Freizeitwelt Garherr and the manufacturer with the information about the product review on Amazon was almost an immediate response by the manufacturer (not the sender!): Of course, a spare envelope would be sent for the complaint, but not until the beginning of September, because currently not available. Let's see if at least this commitment is unwavering.

Does the job 3 Rank: 5/5
January 19
TOP unit 12 Rank: 5/5
February 12
Quality remains quality 1 Rank: 5/5
November 28

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