The machine is now running 3 years without grumbling. Water is very hard and I am a strong coffee drinkers (5-8 cups a day). But except descale was nothing to do.
Now the machine seems to be well at the end. The capsules fall directly downwards. From the pump, it is still fully intact.
'm Going to get in any case this machine again.
The order of the capsules is a breeze. Calls, order, and depending on time delivery the next or the next day is in the house. So just order like a pizza ....
Have I then bought this machine in the Nespresso store, not through Amazon.