Problems about problems! I have business several times to Eastern Europe. I had the maps of Western and Eastern Europe on my "super Navi", but lo and behold, suddenly had love East Europ. Countries disappeared. I sent the unit and described in writing my problem. I got it then returned with an indication that the device worked flawlessly. That was for me but the summit! I called Medion and there explained to me that a map update is definitely a fee, even though I can not help it, that Eastern Europe has disappeared. I whistle but smooth on a warranty or guarantee. I have to mention that I have the device not purchased through Amazon, but bought at Aldi.