Yesterday I received the world map, which was however already totally damaged. On frame loud scratches and, according to my conjecture, because of an incredibly negligent packaging of lighter cardboard. Moreover, not even properly taped, so a lot of dirt reinkonnte in transit. Because I had already liked a little more effort, but apparently puts no value here that the customer receives his goods in perfect condition. Just as emphasis is placed on keeping the customers. I am extremely disappointed and I had expected to the recession in sight with a difference. Moreover, now I also called the hotline, which is no guarantee could be found that was not the same again flourishes in an exchange. From the Customer Center, it was just that they had never received such a complaint. What can now refute according to my research in the unzufriedenden 1 Star recessions.