Not recommended and high shipping costs

The bracket looks just like my predecessor original part, but keeps unfortunately not (as my first bracket) at the wheel of my cars.
Therefore, no use and is returned.
Unfortunately WEB-VITA is not very hard the customer (me) to satisfy and writes only casually back: I should send it back.
Caution for the shipping costs!
For the support I have paid 9,19 5,90 shipping is 15.09.
Actual Shipping Cost 1.45 for postage plus cover, etc. The holder was otherwise packed.
This means the company still makes about 4.45 profit when sending an unusable bracket which explains a lot ....
I hope to return, is working properly.
The next Navi is then no Tom Tom probably be more when the brackets are no good.
I am very disappointed by this gekennzeichnetem original part!