Defect within the warranty period -> Repair (the scrap you have to at their own expense to Germany to send), you get a new hard drive, a few hours later with the same fault faulty you have to send back at its own expense to Germany - in theory, in practice they have a infinite loop in the most chaotic Support Portal ever installed the print the RMA code prevents (when you go to print barcode to get a "we changed" again to Anwenung where you ...) so that the RMA will not be accepted. I would also make if I only produce scrap and would protect me from the return of my clients. Throw the rubbish now in the trash and buy myself a product from a reputable manufacturer which I entrust my data and where I do not have to buy the product by postage costs a 2nd time in the warranty. Never again Western Digital hard drives!