Sold item "new" but had already unpacked, used, damaged. The blisters show signs of wear (spots), the contacts of GU10 pellets were rubbed many times, the ceramics are traces of metal, and finally scratched chrome structure is everywhere! Outrageous. Returned Product and premium SAV amazon says the product "nine" as I said to him that obviously it was used and that I'm looking at the time. Not kind!