Only id 2nd week after appeal the ordered 2. jersey was resupplied

It was originally delivered only 1 child jersey instead of 2 ordered and paid jerseys. The subsequent delivery only took place in the 2nd week after several fruitless phone calls (AB) and mails (Possibly setting Vacation?).
Otherwise, the quality of the shirts is very good for my impressions to well.
4 pts. There are only wg. the continuing over a week inaccessibility or lack of feedback of the company.