Only one phone

Have the phone for my 91-year-old grandmother bought. It looks now extremely poor because of an advanced retinal detachment. For phone itself (voice quality, reception, standby) I can not say anything because we have not tested this. But I assume that this is the slightest problem (as is the technique in most phones quite similar and tested). Why, however, the product managers and designers of Phillips have just developed the most crucial control element of the phone completely bypass the customer remains a mystery to me: The keypad consists of white keys, combined with a shiny silver numbers / ABC combination. The highest contrast would be Black + White, may not look so good, would be for the visually impaired but ideal. That the keys have this color, I knew, of course, before ordering. The ABC lettering additionally takes away potential space for the numbers. For a retiree like my grandmother bring but anything at all.

Worst of all, however, it is as soon as you want to use the phone. The non-switchable keypad illumination robs the keys every contrast. Then this can be seen even for a good seeing difficult. The backlight is illuminated white to yellow through the keys and take this any contrast.

Thus, the product goes back and it ordered another.