I bought 2 ladies watches Seksy for my wife and my daughter. For the first order, which came directly from England only one of the two clocks was included. The Contact Vendor Glory Watch Company was difficult by the poor German the Sachbeabeiters. So the answer was: "we provide another". This suggested that perhaps had not understood that one of 2 watches lacked. In the subsequent delivery was no clock, only the empty box. Then I wrote only in English. The English clerk assured emir, an employee in the warehouse at the end of the day would no longer have a job, and the clock would have been now sent again happening. In the 3rd run it went well. My wife's birthday, however, was already past. The goods are in order and also have been priced, the flows from the transaction catastrophic.