The dealer has delivered the oven quickly, and he was prima facie OK. After installing me a scar on the handle of the oven door is noticed. This is a shame to get over but. Then we wanted to make us familiar with the operation. The two accompanying manuals were Russian, as well as in Spanish. The pictures in it one can see a lot, but not everything. Other buyers have had the same problem and wrote that one could download a PDF. So we have registered us and the furnace on the Siemens site. Only we were not able to find. There are a number service Fortunately. In this call, I asked them to send me the manual. That could only charge, I was told. I would have already paid for the equipment, I meant. Yes, but you could call me an e-mail address, which I could report the defect. I meant more that make all things not very good impression. This she did, but could do nothing but regretted the Cro. So reasonable customer service is something else. I am quite disappointed with SIEMENS and can only hope that I will not have to rely on the so-called. Customer due to a defect prior to the expiration of the warranty again. One has to wonder what the point of all this customer opinions can be seen, if the manufacturer or supplier they do not look and repeatedly complained of deficiencies simple fixes also. They prefer to look away, and the clientele is always indignant until eventually no longer buys something. SAMSUNG way, is a very reliable company with good products. The site also maintains her.
