Package Contents incomplete and disk burst after 20 minutes!

We have presented this table fireplace at Christmas and during unpacking, we already noticed that the extinguishing means described lacked. Nevertheless, we took the table Fireplace operating properly. At first he worked as intended, the "Dance of the Flame" looked really pretty.

But after only 20 minutes blurted abruptly one of the discs and the pieces were spread over the table and floor. This is unacceptable! Probably it is due to a manufacturing error of the disk, causing Excessive pressure in glass prevailed and already led to the low heat after a short baking time to bursting.

Together with the flame extinguished unfortunately comes with all the confidence in this type of fireplace.