Ultra fast delivery. Comprehensive and comprehensible instructions (care to watch the instructions for your brand vehicle on the carton). The first installation takes about 20 minutes. The next time, the bicycle carrier + bikes are mounted in 5 minutes. By cons, big downside on the brackets that slip into the grooves of the tailgate. They are so thick it takes to open the safe and then forced to close. But then, nothing moves, no suspicious noises. Basically no complaints. Very happy with this, especially at this price!