Have ordered two of these great roots. The shipment was indeed lame something but probably was the shipping company and not the dealer. I have the roots of two days gewässter (doused with hot water). Actually, after the first day the water was totally clear, but I am gone on the safe side. Then I placed the two roots in my 25L tank, what the fish would clearly. They cavort between the roots and like to hide in the small cavities. My roots see the way out almost like the picture of the provider! Nice size, because you can hardly find in most pet stores as small roots that look good. Thumbs up for the great goods and the good price!