Have returned due to a defect the associated phone. Then have the ERGO invoked to terminate the contract in accordance with statutes and proportionately to get the money back. Reply (mutatis mutandis) of 1.ten service force in the Hotline. "They have not paid us, but about Amazon Payments. We have nothing to do. There is no money back. You need to contact Amazon." I did that. The Amazon staff was perfect, has himself spoken with ERGO and prepared the proportionate reversal. Thank you at this point for it. A renewed call to the ERGO was then very good. The refund was no longer a problem. The transfer was super fast. The 2nd te hotline employee was great. Here with me is the connotation that you wanted to get rid of me first. Just because I was on the ball, I have come to the goal. Because of the 1 th Hotline Associate only 1 star.
