The same problem as most have other vegeben the 1 star:
have it exclusively for pureeing fruit (pitted cherries, strawberries, peaches) and used for soups (cooked vegetables, potatoes, carrots, ...).
Bought in June 2014
broken in August 2014
uses approximately 20x
platikteil which broke the waves interconnects (coupling), device no longer usable.
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Part Request Inquiry at Braun / Delonghi was quashed with a reference to support network!
Part Request Inquiry in support:
Dear XXX,
Thank you for your inquiry.
The spare part you require is not available separately by the manufacturer but only the cpl. Blender. This spare part is priced at 29,95 incl. VAT. Plus shipping costs.
If you still within the warranty period are you must send the unit to us, on our website e-renz.de you can create a Freeway ticket.
Yours sincerely
JK
R Electric HandelsgmbH
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EDIT 08/26/2014
THAT'S NOT TRUE! The spare part is available separately!
Braun hand blender coupling to Art.Nr .: BR67050811
Cost: 0.86 euros! excl. shipping 5,90
otherwise the unit was great! quiet, powerful, ergomomisch, good haptics, no unpleasant odors! But the service of brown / DeLonghi and the "breaking point Kupllung" are bad ..
