Poor service, lousy Firmware Update

Poor service, lousy Firmware Update

Olympus EC-14 T-Con 1.4 Teleconverter (Electronics)

Customer Review

I bought a lot of hardware at Olympus, am but then switched to Nikon, because the hardware is no longer being developed in the FT range.
Recently, I then made a firmware update for my lenses and the Tele Converter EC-14. After that the Tele Converter was broken, although I have kept strictly to the instructions. On the Internet I rechergiert and found that someone else has the same problem with the EC-14. It may be so that older serial numbers are destroyed by the Olympus software during the update. I have asked for an Olympus Garantiefallabwicklungt. This request was returned gewisen on the grounds that the Tele Converter bought already in 2009, and the warranty period has expired. Another assumption that I could not have possibly made the firmware update really what I want to reject with the utmost determination. One would now have money to repair even though the error is likely to be in the firmware update software.

In any case, I had the same problems as those users that describes the Olympus blog as follows:

[...]

I would want to pay the repair costs immediately, if I was not sure that I have attributed to me no mistake itself during the update process. But the thing was broken after the update and that's my opinion, an error of the update software from Olympus. But the company Olympus can probably afford to treat customers so because you are anyway no longer present on the business with DSLR cameras.

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