This phone is working properly. It is clearly robust and well built. I did not give a 5th star, because I find the sound a bit squashed. This perhaps comes from the internet too, so I am willing to be corrected, if necessary. That said, for the price it is difficult to demand better. Another small problem ... the pre-programmed message callback number is that of Orange. Being in Numericable, I have set the 888 myself. The user manual does not cover this case. This may confuse some people.