Pump quickly broken - needs descaling

Pump quickly broken - needs descaling

Catit Small Water Fountain for Cats 50053 (Misc.)

Customer Review

I bought the fountain end of May 2013 since our cat kidney problems were found and he should drink more. He has tried only after about 1 month and then used him every now and then the fountain. Cleaning is easy and quick. The volume was fine during the day, but you can not sleep with the hum. Unfortunately, the power supply is directly quite hot and the pump is no longer since the end of July 2013. Those are pretty much 2 months, which has survived these wells. On the day on which the fountain broke, even the security of the room we were blown. We had no problems with security and also, since the fountain is not running no more. I will now times contact the seller and see how it goes.
Conclusion: Actually not a bad fountain that served its purpose, at least as long as it works (which was not long in my case).

Update: I had visited the website of the manufacturer and filled in the contact form, with the question if I can maybe get a replacement pump. Here is the answer:
"Dear Mrs ...,
We regret that you have problems with our product.
For proper cleaning, it is advisable, depending on the water hardness, to place the pump in water and vinegar overnight, then rinse well, dry and finally lubricating the impeller (paying attention to suitable lubricant). Please keep in mind the pump never run dry.
In compliance with the proper care, there should be no short-term defects.
Should this advice not lead to success, please feel free to Amazon, which will be happy to provide further assistance, because it is still under warranty.
Yours sincerely ... "

Because our water is really very calcareous, I put the pump in water in which I have resolved the Entkalkungszeug for tea and inserted the plug. After some time, the pump actually ran again. In addition to regular cleaning, I have it now so regular descaling. Best not only the pump, but also the rest of the well. However, it is unclear how the plastic will respond to the frequent descaling. Unfortunately, I still do not know exactly what to do with the impeller (according to Wikipedia "a of a ring-shaped or tubular housing enclosed propeller"), because I would have to disassemble the pump for this purpose so only once. And what is a suitable lubricant for a propeller in a cat drinking fountain? Possibly problems will therefore still arise.
Because of the hot-werdendem PSU I dazwischengehängt a timer. He now runs ever for an hour for the time being and then has an hour break.
It remains to be seen what will happen next.

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