After buying a first headset Jabra WAVE who, after a year has cracked the atrium at the elbow, I wanted to go purchaser of a headset of the same brand, but more solid and therefore , more expensive. The first contact was difficult given that the product comes with insufficient notice. So I copied the information on the net and, in particular, the process for turning the headset and allow me to change my ear (easy by the way. Furthermore the product delivered was set in GERMAN and I , according to information collected on the net, downloaded the driver allowed me to change the comments into French. Otherwise, everything is fine at the moment, it hardly feels after a while but a time Adaptation is necessary. The sound is very good. I recommend.