Despite far more negative Ergahrungen insurance and their willingness to one in case of damage quickly and efficiently (or at all rare enough) to help, I have completed this device protection when buying a Galaxy S4. Although I always right care Bypass with my electronic gadgets, me the first reviews have already unsettled the S4, with regard to the susceptibility to cracking of the display. Long seen as the times would have been everything again exaggerated and I the worriers who pays for it stupid tax, to me recently hobbled the smartphone from the kitchen table. The small downfall out lower height to quite soft ground was enough to give rise to a hairline crack under the window on the display. The S4 took the opportunity, with my eyes expressionist color orgies in the upper quarter, contrasts of rich black on the rest of the display to spoil. Without much hope, I called the hotline and damage a listless voice "type student" referred me annoyed at the online claim form from the insurer. So far, so expected. But what happened after completing the damage report, has me but then amazed: Quasi without delay, I received an UPS return ticket in the RTS-workshop (repair service provider on behalf of ERGO Direkt) together with cover letter, which I think previously loyal companion just the next day sent on the journey. Two days later I received an acknowledgment of receipt of RTS (!), Two days later, an in-work message (!!) and two days later the message, the repaired smartphone was on our way back to me (wtf?) And in fact, I held within eight days after the damage my hard but missed communication prosthesis back in the hands and would like to thank at this point everyone involved very warmly for the quick help, therefore. Superior service, just what concerns RTS!
