Article received sank and dried in the package In principle the product is convenient. I already use the "Smartpen" sold in supermarkets (giant casino). The result is quite spectacular. obviously for deep scratches it does not replace a body builder! For the "stripes" of daily FLAWLESS (shrubs, blow portiere ...) The result depends on the problem but it is attenuated or even disappear scratch For the price ca not worth without it!