Recovery does not work

Recovery does not work

Acronis True Image 2014 [Download] (Software Download)

Customer Review

What made a positive impression on the product, is easy and intuitive usability. Can the one edit the availability, among other things a scheduler sufficient is a laudable feature. That's why the 2 stars. The idea would be as nice as was that of the computer by itself boots up from hibernation, dutifully created his backup to the data drive and then shuts down again. Unfortunately it did not work. During test of the recovery function on the boot CD, which you can create from the software, the Windows drive is not recognized until at me. That means restoring a disk image could not only is Start. Moreover, it is the software had shot up the MBR of the system on which Windows could not boot clean. All attempts of restoration or repair (with the Windows CD) failed. Had the system set up from scratch. Very annoying.

A friendly request by mail to the Acronis Support remained unanswered for days. After I then via the Live Chat after a few minutes could actually texts with an employee, he was really a tried impression. The problem he could not solve. After I had completed all the proposals of the employee with a negative result, I had a second time sent them screenshots and logs. Once again no more logs for days and after repeated inquiry, I will have to refund the purchase price. What good is a backup software if the recovery fails. Support: flawed. Very disappointing.

The eneloops are getting better Rank: 5/5
December 30
Madonna - Like a prayer Rank: 4/5
July 24
perfect 10452 1 Rank: 4/5
December 25
Super 1880 6081 Rank: 5/5
February 20
Extra 285 Rank: 5/5
February 12