Getting started for the first time on Christmas Eve to be seen on what I heard on its starting reliability, no problem, I am thrilled and delighted with the product as we expected. The next day the blueray drive no longer works emitting really strange and disquieting noises, I am disgusted. Although Amazon does not offer me a refund and not an exchange, seemingly aware that Sony has not accomplished too fast a console on the market that I recommend not to buy tt away for fear of being disappointed and annoyed sooner or later, what a shame and disrespect for his followers of the brand ...