Product Order 8/03, 10/03 factory received the starting 14 at 8:30 am only downside I expected by DHL received by post Colissimo damage that monitoring did not mention the but very good equipment (Always happy with Samsung) and in terms of the record in English recess but there has to download the manual in French on-site and everything is perfect Samsung.com And I recommmande this site but progress has to be followed and I would recommend to other phones on this site