The seller who speaks German and some French gibberish words that freelancing is nothing (thank you Google translate!) You send a machine to buy 4 months instead, thus reduced accordingly guaranteed! In addition the machine, I'm sure is a return or already served: Stripe on the hood and accessories already unpacked and repacked wrong! For all these inconveniences the seller only offered me a voucher for 20 on his site where you will not understand anything and nothing seems interested. I always expected this purchase !! I kept the printer for convenience (10 Kg to the post ...) and also because I could not afford to wait a month between the return hypothetical repayment problems and ordering on the site DELL where it is situated almost at the same price (but with 12 months warranty!). In short you will understand I can not be unsatisfied by such seller for more than dubious practices !!! When a printer you can buy eyes closed (with DELL course!) It is of excellent quality for a justified price.