This shoe was used by me as a holiday shoe. I've just returned from my vacation and had the shoe a few days in operation. After these few days, the shoe comes off. That is the sole has completely detached from the rest of the shoe.
I find this quite a confidence trick a shoe offer customers is unsustainable and must be disposed of after the first use.
I have created you two photos on which the damage can be seen.
I ask for replacement or refund so I can buy me a usable boot.
Yours sincerely
Roberto Ferrante