I am disappointed ..... My husband and I had size 38 shoes 2x exchange on gr. 36, because they were just too big. . So if you opt for these shoes should be at least :(. 2 sizes smaller then saves the Umtaucherei ... and I could not print the return slip as i owned not have its own PC and so had to bear the shipping costs themselves ... you can not just put up appearances here as well as doing any other mail order ???? The box where the shoes were there also already looked like he had been often used, which is why only 2 stars. Shame.....