Very satisfied. After purchasing the same product, I met a few years later (just after the warranty) a problem of the cup and the paper remained in the blades of the mill which caused a jam. After submitting my request to Amazon explaining my problem, this one offered me an exchange, for free, without shipping costs. Very serious Amazon. I can do without. Ideal to destroy all documents that are of personal data, confidential ... in short, how the document is ground it is impossible to reconstruct the document. It is designed for the destruction of the cards, but ATTENTION !!! is best avoided because, after destroying a blue card, the blades were less cut and that's where I met the concerns of cuts. Apart from that it is perfect!