sinus 406 really scrap

I can only give Stevie law!
With us the wait lasted until the caller list showed good 17 seconds. And this at each change of details about options.
We had, and now again. As emergency telephone, an old Sinus 30 what his ministry is still better done as part of this scrap
After 1 complaint at V-Tech was just a botch again. Long waiting times, illogical error messages which prevented the call, double display ...................................
So 2.Reklamation, wanted another device - impossible lt V-Tech.. Now I have 406 tries to give the seller the third sine back. He has this device is not available at the moment and I'm late for an exchange .................................. .....................
Thank telecom technology