I bought the machine in another shop, so I can not give delivery and packaging review. The machine, however, is already super packed at the factory. The WIK 9758 is one of the smallest machines of its kind, which also offers an integrated milk frothing which for me were the selection criteria - in addition to price. She fits perfectly under a kitchen wall cabinet and should not be too far away from the sink, because it has something to do with water (filling of the water tank and rinse out the residue container / drip tray) Startled, I was first on the included detergent and cleaning description, yet clear, so a food dispenser must be cleaned. When and how that determines the user and usage (milk froth). Who is rinsed well regularly saves sometime even cleaner. Descaling should rarely be a need for our almost kalklosem, water probably never. After a few weeks use can draw the following conclusion: The machine makes an impression by constructed, the brewing unit is also used in other types and Panasonic, and she makes coffee, very different than a filter coffee machine! It's amazing how you can vary the taste of coffee with total temperature, strength and above all freeness, to say nothing of different coffees. It can be any cup prepare quasi otherwise, only the temperature change we must unfortunately still go to the menu. The other functions are set using the buttons or the scroll wheel of the mill. Whether you need here is a one touch functions and / or display, everyone must decide for themselves. Those who like to operate with buttons, is hereby come along well. Practically, the 4- and 8-cups setting if one possesses appropriate vessels or two large cups (with 4 cups). He brews unsupervised all cups individually, one after the last course and there is no hotplate available. With Preheat cups (hot water from the milk unit) but to get there well. It is also interesting when the water tank is empty in between times, the machine logs, filling water and brews the rest yet. Even the milk frother works well, it is super foam and you can even adjust the amounts well. The purge functions takes seriously the machine and that's a good thing, for hygiene. The manual cleaning is also very easy and it's all from the front or above to use. Inventories for water and coffee are not huge, but who like to drink coffee with stagnant water or old beans. The level in the bean container is visible even in some light in the kitchen through the transparent tinted cover. What is certain is this compact machine want nothing for lazy bulk consumers, the only cones and no refilling or empty the pulp container, but worth 5 stars for the small budget.