Software bad: VCD absent, damaged file system - the hardware very well

Software bad: VCD absent, damaged file system - the hardware very well

WD My Passport external hard drive 2TB Ultra (6.4 cm (2.5 inches), USB 3.0) red (Accessories)

Customer Review

Stand 2013-07-31:
The VCD (virtual CD-ROM) containing driver and SmartWare (backup software), appeared when connecting the drive is not on the PC. In addition, the NTFS was damaged. Error pattern suggests that related both problems. However, an intensive scan of the plate showed no hardware defects. Drive runs quietly. No clacking. Vibrations were yet to be heard, even though the case is very solid. Therefore, probably an error in the production on the last or penultimate test booth in Thailand, which formats the disk and software (VCD, SES and SmartWare) airs.
So drive reformatted NTFS, SES driver and SmartWare pulled by WD-side. Drive runs with respect. Data transmission, transmission speed and data management under Windows and Linux on USB 3.0 and USB 2.0 port properly. Under Windows I could not use password encryption after you install the SmartWare and the SES driver. This function simply is not ready. FAQ, and SES SmartWare update did not help. Firmware update is not working. It breaks off after a long time (about 10 minutes). Device Manager shows no abnormalities. In Windows Event Log (under System) no entries concerning. The panel found.

By other users I have learned that when the board completely reformatted, they have the same problems. The "Factory Default" thus can no longer be produced. No password encryption longer possible.

Positives:
Aside from the password function, so the disk for backup is very well suited. My Passport Ultra runs smoothly on Linux with NTFS-3G (FUSE). On Windows, the SmartWare lets on SmartWare upgrade Pro (V 2.1.0). But then you get e-mail you a key so that the software can be used on a total of 3 computers. SmartWare Pro ensures very efficient and automated data. The case looks very solid and pretty. To drive there is a bag in which you can store the instrument and the USB 3.0 cable.

Neutral:
The safe removal of the plate over SmartWare (modules QuickView) differs from native safe removal in Windows. Both can be depending on the application of advantage or disadvantage. The Quick-View-eject safely removes the volume and switch off the drive. The Windows Eject just the volume. The plate remains to continue. Is Windows a VM (Virtual Machine) so that ejection via Windows can be used to pull the plate in the host again without disconnecting the cable from the PC. Or another VM uses the plate. The Quick-View-Eject is useful if the disk is to be permanently disconnected from the computer. It seems to me here, the drive is brought to a stop well defined.

Conclusion:
Compared with the competing product Toshiba Stor.e Basic USB 3.0 1TB / 2TB (Thailand production, not China) value is regarding the WD My Passport Ultra. A worse purchase.

Update 2013-08-28:
Many users find this hard drive in speed impressive, however, complaining about the length of the cable of about 30 - 50cm. It must be aware that the shielding and the cable length at USB3.0 has a significant impact on performance. The benchmark results are occasionally published here from other customers, are only valid if all the plates were operated by the same USB3.0 cable (if indeed possible). In addition, the same USB port should be used and the file system be created identically and fresh (in part due to fragmentation). Otherwise, these results are invalid. Furthermore, it should be noted that the hard disk is operated directly on the USB port on the motherboard, or via the USB 3.0 front panel port of the PC case. The latter adds a few centimeters to the USB3.0 cable added to the connector on the motherboard. This can then ever cause the USB3.0 hard drives (no matter which brand) are not recognized on the front panel, but with a direct connection to the motherboard shows up no problem. In this case, you should cut the cable connection Motherboard front panel when it is really possible.
The WD My Passport Ultra comes with a very good and recently USB3.0 cable. This cable seems if you can believe the other reviews to be settled for all deliveries. Many other USB3.0 hard drives like the aforementioned Toshiba Stor.e Basic USB 3.0 1TB / 2TB do not always have that same cable included. So I had a shielded cable with the Toshiba Stor.e Basic from the Thai production and an unshielded cable for the second purchase of the plate from China production.

I now have the hard drive for nearly one month regularly in use. So far, no mechanical changes (eg no Click any louder rotating sounds) perceptible. Under constant stress plate is with me 34-37 ° C degrees.

Ka can be said .... Rank: 5/5
September 7
very good good product 1 Rank: 5/5
January 28
Frustrated 1 Rank: 3/5
June 3
Fully compatible 4 Rank: 4/5
November 16
GREAT PRODUCT FOR THE EYES OF DOE Rank: 5/5
October 14

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