As previously reported short, we bought the LG robot vacuum cleaner aufgund the many positive reviews. He started his work after charging immediately. With subtle work noise he worked all corners and quickly the dust container was filled with everything the vacuum cleaner is not as perfect remote. Cat hair, dust and residues in the sofa and other furniture, which were not or only with difficulty accessible for the vacuum cleaner. The parquet floors, plastic flooring in the kitchen; but also floor tiles were visible cleaned perfect than before. The deep-pile carpets also not too. Unfortunately, today happened on the 2nd day of use following mishap. Although the robot came several times with no problems on the carpet surface, this time a side brush tangled when approaching the corner at the carpet fringe. This gave at this time repeated directions the first time after that corner of the fixed carpet was pushed up and the brush hairs have been involved with the fringe so that two of the three brushes lost almost all brush hairs when we tried to unravel the intricate side brush thereby stopped robot Another, also lying on hardwood floors, small flat carpet slipped away during the journey contact over which erecting fringe, but was from the side of the robot as easily approachable as the others, all of them like Persians, short-pile carpets. Because the fringes are always moved and shifted in a frontal directions, the described Malheur is everywhere possible if the fringe high bulge at Directions Contact. Since the robot else works really perfect, we want to keep him happy and the problem with the rugs is by manual control or observation quite manageable. Decisive but be sure if there is the absolutely necessary, exchanged side brush for him spare parts, as now such. As. We assume that! Apart from the mentioned, see product video, carpet problem, a super device! Now, after more than 8 months use, with still perfect results, I have a problem. The small part that is the lid locked fallen and broken into 2 pieces. He repeatedly broke up because he is loose in its anchoring; but remained undamaged, this has not been a particular problem. But where can I get this lock member? I can plugging it myself; only I've had no positive search results in the div. LG spare parts suppliers. Mostly though LG vacuum cleaners were cited, but not LG robot vacuum cleaner. Who can help me? Thanks in advance!