Superb, but not quite to the point ... and the service is pathetic !!!

I bought an ASUS UX31E 30/11 with an excellent first impression (design, quality, finish ...) confirmed for use until it begins to show signs of weakness (untimely blockages more frequent) two weeks later, making the so unreliable after one month we have stopped using it.
After 2 weeks of exchanges to no end with the Asus support, the device ended up being received in the workshops in mid-January.
The first new fall there 4 days with "an inability to repair the unit" accompanied by a refund procedure limited to 7 days and whose complexity is in line with the return material!
I was very pleased with their products (I bought 3 PC Asus in 2 years) to the point where I had put the malfunction UX31E credited to the "no chance" without this begins my confidence in the brand.
My interaction with the media and other services swept in days qqs quality image I had of Asus.