Got for Christmas the Reader. Technically, he is great, that good contrast, works with epub and pdf properly. But when I have to perform the lack original cover. Was included in my package. Reader is only possible with a little effort into the envelope and only very badly out again. After about the fourth time when removing the cover of the paint (red Reader) has come off to a corner. I subsequently contacted the Sony customer service. From this I will put off for weeks. First, promised to give the reader a new envelope me return label is not arrived until today, at last demand I got back terse reply. Meanwhile, from the chipped paint a plan emerged, which runs to the corner of the screen, even though I have not taken it out of the sheath. Conclusion: Do not buy the original cover! Maybe my problem is an isolated case, but I would have expected from Sony provide better customer service.
