The telephone ordered came well packaged in a very short time (2 days) here. Thanks to easily understandable installation instructions, it may also not as technically savvy people (eg as I:. 68 years, female!) Can be connected without any problems. It has the same everything works, the handset is very handy. One point deduction, there is something for the "cheap" looking, lightweight material. My previous ISDN telephone was more robust and more durable, but if the new still works well, I do not regret the purchase, especially since its price is very acceptable!