The communicative Washer - result after 4 months of use

The communicative Washer - result after 4 months of use

Samsung WW10H9600EW / EC washing machine front loader / A +++ A / 1600 rpm / 10 kg / white / sparkling Active / full water stop (Misc.)

Customer Review

The Samsung washing machine replaced with me a somewhat outdated Miele washing machine. We are a 4-person household with a dog, so it falls quite a bit of laundry with us and the washing machine is running almost daily.

DELIVERY:
So far I have always washing machines ordered through local trade and had concerns about how the delivery will take place as an Internet order well. The machine is delivered within 3-4 business days after your order with the Hermes facility service. One day before delivery you get a call from the delivery date. The driver on the delivery call 1 hour prior to delivery again at, so you do not sit at home all day and must wait, but possibly short times can go from work to home or a neighbor may say about it. (For this purpose best specify before ordering at the delivery address, the telephone number where you can also be reached. At best, the phone number)
The driver always come in pairs, carry the machine at the designated location, close to them and take the packaging material back. The drivers were very friendly and helpful although they had to carry the 87-kg-heavy machine to the top floor.

FIRST IMPRESSION:
WOW! Visually, the machine is an eye catcher. She looks very futuristic, has a large and somewhat higher-mounted door to the filling without deep bending easier. Opening the door is as easy as with an expensive car. In my Miele I have already neatly press to close the door. That's much more pleasant here. Good, I like that the machine has no buttons, no edges or corners where dirt accumulates. It is overall a bit bigger than my old Miele, but not essential. When turned on, the touch display switches on and the machine welcomes the user with a short melody.
Naturally, the machine also features Aqua-stop below the water connection.

Touch screen:
The display can be by anyone who ever had a smartphone or tablet in hand, intuitive. The different programs can be selected by wiping, by briefly wipe from the top to open a quick menu.
Good, I like that the machine the programs noted that one uses most frequently and automatically sorted to the top.

SMART-HOME-APP:
Here the same tip: There are two of Samsung Apps: The Smart Washer and Smart Home App. Download the same smart home App and I only try around with two apps, only to find that the Smart-Washer is the predecessor App.
The app performs a safe and easy through the installation and connection. The integration into WLAN immediately works alone the establishment of the iPhone took a little, here I always got error messages, what possibly could be due to iOS. After registering the machine on the Samsung website and some dialing attempts then it finally worked. The machine can both start on the app and on the device itself. It does not matter where you start the engine, the app shows reliably the progress of the wash cycle in% and notify as soon as the wash cycle is finished. I find that very helpful, one can not forget the laundry in the machine because the signal has not heard.
An error analysis is also possible via the app, this I have but can not test, because the machine has not reported any mistakes.

WASHING:
The Most Important! Criticism, one can not exploit the 10-kg drum or the washing time cheating five hours I can not understand that. I have filled the machine always good and no matter what program I use, it has not been washed for more than 2.5 hours It measures at the beginning of the weight and then calculates the duration. And for the filling must be said that no washing machine for example in easy-care washing the max. Capacity is recommended, as this should be quite loose washed so as not to hug.

Example:. A shirt weighs about 250g To get to 10 kg, would have to cram 40 shirts in the Drum (!). Samsung recommends here the max. Load of 5 kg, 20 shirts for optimum cleaning and without the shirts are totally verknuddelt. 10 kg possible, but not all laundry and programs makes sense. In cotton (sheets, towels, underwear, T-shirts, etc), you can fill up to 10 kg, the machine washes everything clean reliably.
Preferably I use the auto-sensing program, an Automatic program, cotton program for towels, sheets, etc., as well as the quick program when times just wants to wash quickly Liebeling things. Outdoor I have used for dog coats and muddy Gassi clothing. Everything was perfectly clean!
The cotton program spins at 1600 revolutions. This is an appreciable difference to the 1200 tours of my "old" Miele and save on drying time and energy when using the dryer.

Good, I like that the machine washes very very quiet. The flushing of the water you hardly hear. Even the spin is still much noise compared to the Miele and less vibration. At first I was even unsure if I had turned on the machine at all, because it is so quiet. Night operation is therefore quite possible!
Well I also like that one at the time programming the end of washing time and indicating the machine then calculates when to start. So you can say, tomorrow morning at 6 for example to the laundry to be done and works fine.

Automatic dosing:
And where comes in the washing powder? like the savvy housewife thinking first. Here, Samsung has come up with something nice. Beneath the drum there is a removable compartment for detergent (liquid) and softeners. This filled one and takes up to 40 washes at nothing to worry about. If you want to not use fabric softener, can switch off the automatic dosage of fabric softener as well. They can also be turned on or off per wash, if desired. If you wish to use powder, one adds this in the attached wash bowls and place them loosely in the laundry.

What's even worth mentioning:
- The machine has a program "Clean Drum", which you should carry out after about 40 washes. The machine remembers a course in it. When drum cleaning the machine is cleaned with 70 ° C warm water that the formation of bacteria, mold, etc. counteracts and prevents unpleasant odors
-Each Program can be customized through the options with pre-wash, wash time shortened, altered rotations etc.
-An Analysis program helps you analyze errors. So far it has worked for me - fortunately - not found yet.

MY CONCLUSION:
Miele was for me always the Mercedes under the washers. The Samsung is the Porsche ;-): great looks, intuitive operation and trouble-free operation! I find absolutely nothing to complain about.

Supplement April 2015:
After 4 months of use, I'm still more than happy with the machine. She washes tidy, quiet and easily. However, I must say that I hardly use the smart home function - except for the display when the machine is ready. Here, everyone has to weigh for themselves how important it is for this function. By the machine itself, I'm still excited. Single supplement: One should the tray for the liquid detergent each refilling Rinse again thoroughly with water and if necessary wipe detergent residues, otherwise it can do something to smell musty.

For questions regarding the machine, please use the comment function.

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