The film storage described's the other reviewers are, in my opinion, created by operator error. If we introduce the film namely the wrong way or wrong one, it bulges to the film and does not fit through the rollers. In the worst case the laminator will stop and the foil melts with the result, which is the laminator then fetched from the Terminator.
All in all, a good device for home use at a reasonable price.
And should something not work once it is on Amazon as known no problem at all to complain about something. The device is simply exchanged or refunded the purchase price. No shipping charge redelivery inclusive.
That should take the last fear Termi .... ääh laminator.