I was Norene customer for years and had multiple cases for various devices in use. Last time I had to change, because there was a break in the shell of the Ipad Cases that can sometimes happen. But what was now delivered (via Amazon not provided directly by Norene) was the last. The case was too narrow, too short totally bent and the iPhone did not fit in. Contact with Noreve (with picture) The answer was devastating. This is so in order (photo attached) After I had sent photos again (created Maßschieber) with masses Norene condescended to refund the money. But only to return, because the quality is so fine. The return postage, I did not get back because that is not possible (this I would have to specify ne credit card ?? or a Pay Pal account) I have pictures attached caution in Norene Cases Previously super now completely useless. I caught it but.