I had a Saeco machine that I kept a few years and when she fell down, I replaced this model. after 2 years, most likely a pump problem and hardly working, she spits the coffee and there was more than a cup bottom .... From the beginning, it was disappointment because it is impossible to having a cup of coffee "normal", that are either small espresso cups or bowls !!!! moreover it consumes a lot of water and it should be cleaned almost every 2-3 days. it is not practical and it will be my last purchase Saeco, for such a price one would expect anything else