Have a Bildtrommer DR-2000 ordered our Brother MF printer on New Years Eve and on 03/01. come get, there is nothing quicker between the years. The case had indeed a crack, but after consultation with the Support Hotline via email, this is not relevant to the function. The question on Sa.03.01. asked via email and on Monday 05:01. PROMT get answered, even that does not work quickly. The image drum then I eingestezt it on weekends and also printed the same. At first everything is going well, but then, after a few more printing, there was suddenly light Sreifen in the printed image. I then Monday at 7:00 clock again written an e-mail and described the problem, and at 9:30 clock already received the answer that a new image drum is sent out, which was then confirmed at 10:40 clock with a delivery mail, Again it does not go faster. The exchange was not a problem, defective drum in the package packed in and filled out return form and description of the error and franked with the enclosed free adhesive package and from the package so that station. New image drum work since then without problems.
Conclusion: Actually only 4 stars, though it 5 stars because of the faulty first delivery, but because of the good service.
