Useful device with very poor service

Useful device with very poor service

FANTEC S3600 Web Media Player (Full HD, MKV H.264, HDMI, eSATA, Gigabit) (Personal Computers)

Customer Review

On October 2011, I bought me this new Web Media Player. Since then I run it over WiFi directly to my TV + surround system. I have it upgraded with an external 2TB eSATA hard drive. Mostly I am running Internet Radio od. Of the ext. HDD music or movies. The few existing links etc. for podcast I hardly use because too few offers are available. Smart TV is also not to be found. Also, the player often crashes abruptly. The only "Support" if you want to call it that, you get in Fantec Forum. There is a firmware update was announced 6 months rich. Unfortunately, this is still an error-prone beta version. Once you ask there for a stable FW version, is the question you just created from one of the "admins" deleted. Fantec himself answered in principle any questions via email.

Therefore, I recommend the device is not on !! Addiction prefer something on the net and buy you something better.

LG
Ralph

Update on 13/02/2014
Yesterday I asked the Fantec Forum if there is an update to the 3600 or is being planned. Furthermore, if possibly some Smart TV App's come to that, because as the app from YouTube XL no longer works for several months. Today I see that my thread was deleted by the Admin .......... something I call "customer service". No answers to most uncomfortable questions. Just very sad !!

Highly recommended 4 4 Rank: 5/5
June 4
I recommend 6 Rank: 4/5
December 30
Very good 1594 Rank: 5/5
January 2
Practice ++ 375 Rank: 5/5
May 27
bought by 3 Rank: 3/5
March 23

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