Thomas Gordon is not only an impressive psychologist. He is therefore a talented writer. Becoming famous with his books on family psychology he Entered So the field of business psychology. No scientific phrases, but lots of examples and case studies make this book very valuable for every leader or Those Who Want to Become One. Gordon was: Effective communication is the key to good leadership. Active listening, clear task delegation, team building, and win-win oriented conflict management. These Are The Most Important topics this book covers. For me it is one of the bibles of soft skill training. I recommend it to the participants of my leadership training.
