I ordered a first bag, delivery is very fast, then the product is well packed (even one has a canvas cover in visconti) but I have quickly returned because of the shoulder to protect the friction on the shoulder unpicking (protection was rubber). I then contacted Amazon and I return to receive another. Then that makes 6 months that I have the new bag and it's still as perfect, very durable and practical with all his pockets by cons I still meet a small problem, this time it is the closing of the bag with magnetic buttons , one of the buttons is broken ... Aside from that everything is perfect! Great deal!