Very good headphones to the Service Excellence

After I initially two other Bluetooth headphones in the price range of about 50, - had risen but not quite satisfied with this was (seating comfort, sound), I end November 2013've then gained these headphones. Sales by the company SatChef, delivery via Amazon Prime, as usual on the day after the order. I was very pleased from the start with this. The seat of the headphones can be varied and perfect, it is not too heavy and painful or suppressed even after hours of listening pleasure not, the sound is very good for my understanding, the bass is full but not too bassy. So all in all a very good headphones at a reasonable price.

But what has really impressed me is the service the company SatChef. We gladly and quickly speaks of the 'service desert Germany' and that may be in many cases justified. But the service of the company SatChef I would like expressly to praise.

So when in early November 2014, the now beloved of my Bluetooth headset battery abruptly gave up the ghost, understandably not return shipping and exchange came after this time more about Amazon itself in question. So I turned to the seller, the company SatChef. This told me the defective headphones to check to send, which I did. Two days after my headphones had arrived there, I received without objection a replacement headphones. Unfortunately, this had an error on (permanent noise / hum which was disturbing to hear during playback). I turned then again to the company SatChef. This sent me a shipping label for free return shipping, and read me again send a replacement headphones. This work, like my originally acquired headphones properly.

Really I find it remarkable that the company SatChef customer satisfaction to check out on their own profit and really provides a great service. From this example, many other companies can cut another slice. I can recommend in good conscience the company SatChef.